In 1982, management gurus Tom Peters and Robert Waterman transformed the market for business books with their bestselling In Search of Excellence, a celebration of excellent management in corporate America.
Two years later, Business Week published an issue bearing a cover reading "Oops" - and pointing out that many of Peters's so-called "excellent" firms had since suffered a sharp decline in performance.
This was an interesting development as I had always held the above book in high esteem. Still it is worth reading.
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